Yes, Social Media Can Help You Sell Custom Software

Software company founder reviewing LinkedIn content on a smartphone, illustrating how B2B social media marketing helps sell custom software

I can already hear the objection. “Social media is great for consumer products, David. But I sell custom software. My sales cycle is six months. My average deal is six figures. Nobody is buying enterprise software because they saw a TikTok.” You’re right. Nobody is going to watch a 60-second video and sign a $200,000 […]

The FTC Is Watching Your Influencers (And You’re the One Who’ll Pay)

FTC investigator watching a social media influencer film a product video, illustrating brand liability for influencer compliance in regulated industries

A few months ago I got a call from a brand owner who was furious. Not at me, thankfully. At a creator they’d hired to promote their supplement on TikTok. The creator had gone off script, made a handful of claims about the product that were flatly untrue, and the video had already racked up […]

What You Can’t Say: A Real-World Guide to Social Media Claims for Regulated Brands

Social media marketing compliance for regulated brands, showing a marketer reviewing restricted claims before posting

Last year I watched a supplement brand lose their entire Facebook ad account in a single afternoon. Not because they were doing anything shady. Not because their product was dangerous. Because someone on their team posted a customer testimonial that said “this cured my insomnia” and nobody caught it before it went live. One sentence. […]

Maybe You Shouldn’t Be an Influencer. And That’s Okay.

Road splitting into two paths representing the decision of whether influencer marketing is the right career path

I’m going to say something that most people in this industry won’t say, because their business model depends on you believing the opposite. Maybe influencer marketing isn’t for you. Maybe affiliate marketing isn’t your thing. And maybe that’s not a failure. Maybe that’s just useful information arriving faster than it does for most people. I […]

Why TikTok Affiliates Aren’t Responding to You (And What Actually Works)

Smartphone inbox full of unanswered messages representing low TikTok affiliate outreach response rates

You’ve set up your TikTok Shop. You’ve got a product you believe in. You’ve started sending out affiliate invites, maybe hundreds of them, and you’re sitting there watching the response rate hover somewhere between depressing and nonexistent. Four people accepted. Two of them made videos that looked like they were filmed in a closet during […]

What the FTC Actually Expects From Supplement Brands on Social Media in 2026

Government legal documents next to a supplement bottle representing FTC compliance requirements for supplement brands on social media

One of the most common things I hear from supplement brand owners is some version of “the FTC isn’t really coming after brands like us.” They look around, they see competitors making wild claims, they see overseas brands operating with zero accountability, and they conclude that the rules don’t really apply or at least aren’t […]

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